Directions EMEA 2026

Enhance Dynamics joined the Microsoft Dynamics 365 Business Central community in Paris to explore what’s next for ERP, and how emerging capabilities can help business work smarter.

Directions EMEA brought together Microsoft partners, resellers, developers and business leaders in Paris. For Enhance Dynamics, it was an opportunity to connect with the partner community and take stock of the ideas and developments shaping the Business Central ecosystem.

A strong theme ran through the event: the conversation is moving from AI as a feature to AI as a practical part of business processes, with careful attention to security, governance and the needs of the people using it.

Key takeaways

AI and agents are moving closer to everyday ERP tasks

The programme featured sessions on Copilot, agents and processes such as expenses and payables, alongside workshops on designing agents for Business Central. Microsoft also announced an Early Access Preview of new Copilot capabilities intended to help users move from finding and understanding information to taking supported actions using natural language.

What this could mean for you…

AI may help reduce effort in selected workflows, but the best opportunities will depend on each organisation’s processes, data and controls. The aim is not to add AI for its own sake, but to identify where it could make work simpler or information easier to act on.

Trust, security and governance are essential

Alongside sessions about AI opportunities, the agenda included discussions on security, governance, compliance and building trust in AI. That’s an important reminder: as systems become more capable, organisations need to be clear about access, oversight and how new tools fit into existing ways of working.

What this could mean for you…

Before adopting a new capability, it’s worth reviewing the relevant process, permissions and data. A measured approach, starting with a clear business need and appropriate safeguards, can help you explore innovation with confidence.

Value comes from connected, practical improvements

Focused sessions included Shopify and Business Central, as well as AI-assisted allocation and planning. These topics point to a continuing focus on connecting commerce and ERP processes, and using better information to support operational decisions.

What this could mean for you…

Businesses could review opportunities around the flow of information between sales channels and ERP, stock visibility, replenishment and allocation. for example. The right solution will depend on your systems and operating model; the priority is to make the relevant processes more connected and useful.

Data and the broader Microsoft ecosystem matter

The agenda also featured Microsoft Fabric and its connection with Business Central, alongside Power Platform and developer-focused sessions. These discussions highlight the importance of considering ERP as part of a wider technology environment, not in isolation.

What this could mean for you…

When appropriate, connecting systems and improving access to business data can support clearer reporting and more informed decisions. It begins with understanding what information teams need, where it lives and how it should be governed.

How Enhance Dynamics can put these insights to work

At Enhance Dynamics, we see the event’s themes as a prompt to have practical conversations with our customers, to Identify where teams encounter manual work, disconnected information or operational bottlenecks, to then work towards applying solutions that get you on the path to future proof your business.

Directions EMEA 2026 reinforced that the future of ERP is not just about new technology. It’s about applying the right capabilities to real business needs. We’re looking forward to having  the conversation with you and helping you explore what could make a meaningful difference - to enhance your business.